Frequently Asked Questions

10 Most Important Questions to Ask when Hiring a Foundation Repair Company

 
 

  • How many years has your firm been in business?
  • What certified organizations are you a member of?
  • (ISO, Ottawa Construction Association etc.)
  • Do you have liability insurance?
  • Are you shoring insured?
  • (Shoring is not covered under standard liability insurance)
  • Do you work independently with Engineers?
  • (This is to insure 3rd party liability and to get an engineered solution for the customer)
  • Do you use 3rd party certification for your work?
  • (Engineered certified and stamped)
  • Can you provide references for the work being done?
  • Is your staff training on-going? Are they current with new technology?
  • Are all employees trained with the Ontario Safety Board?
  • What kind of warranties are provided? And what are their limitations?

Frequently Asked Questions

Have a question for us?
Question: Who is Mr.Foundation and how long have you been in business?

Answer: Patrick LeCours, owner and president of Mr.Foundation, started out his career as a general contractor in 1987, specializing in tenant improvements. He quickly assessed that the Ottawa-Carleton region had a great need for foundation and structural repair. He formed Mr.Foundation, Inc. in 1992, acquired the exclusive rights to the patented Ram Jack® System in 2002 and has been growing ever since. Members of our crew are continuously being educated and trained in the construction technology industry to provide improved service to our clients.

Question: Are you insured?

Answer: Yes… AND we are one of only a few Foundation Repair companies that can say that. We are fully insured under all facets of Labour (WISB) Structural repairs (shoring) and product liabilities.

Question: What type of warranty do you offer?

Answer: Mr. Foundation is backed by a 10-year transferable warranty on waterproofing and crack repair; 20 years on structural and RAM JACK® repairs.

Question: Do you provide references?

Answer: Mr.Foundation has worked on thousands of houses and would be proud to provide you a list of homes we have repaired in your area.

Question: How quickly can you come see my foundation?

Answer: We provide a 48hr.-dispatched service, where the problem will be assessed, followed up with a written solution and an estimate outlaying the contents of the job.

Question: Why should I choose the RamJack® system?

Answer: The patented Ram Jack System® is proven to be the most reliable system on the market today. Strict quality control procedures are standard in the manufacturing plant. Exact specifications and strict guidelines ensure that the RAM JACK® products have virtually no failure when installed properly.

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